Federal Customer Service Enhancement Act

Summary

Official

Federal Customer Service Enhancement Act - Requires the Director of the Office of Management and Budget (OMB) to develop: (1) performance measures to determine whether federal agencies are providing high quality customer service; and (2) standards to be met by federal agencies to provide high quality customer service. Requires the head of each agency...

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Bill Progress

Bill has been introduced and assigned a number

Introduced(1/8/09)

Committee

Passed House

Passed Senate

President

Law